You've probably got that part nailed. Butt in the seat, smile in your face. We often run into people who understand their job to be showing up on time to do the work that's assigned.
We've moved way beyond that now. Showing up and taking notes isn't your job. Your job is to surprise and delight and to change the agenda. Your job is to escalate, reset expectations and make us deligted that you are part of them.
Showing up is overrated. Necessary but not nearly sufficient.
